FAQs

FAQs

Below is a list of Frequently Asked Questions

Do you only service phones?

We service cell phones on a daily basis. In addition, each location is capable of handling all sorts of electronic repairs including laptops, tablets and gaming systems.

Why is my phone slower after updating to the newest software?

Older devices have been known to slow down if a recent software update has been installed because the phone’s hardware is not equipped to support the new features of the operating system.

What should I do if I drop my phone in water?

After you’ve removed your device from the liquid, dry the outside of the phone being careful to not press any buttons. If possible, remove the battery to decrease the likelihood of a short. Bring your liquid damaged item to us and we will gladly take over from there!

When should a phone’s battery be replaced?

The typical cell phone battery begins to deteriorate after 400 charging cycles. The average user will reach this point after 1-2 years of regular usage.

What kind of warranty do you offer?

Our warranty covers defects in the parts that we install as well as the labor associated with the service. The warranty does not cover issues caused by physical or liquid damage.

Am I expected to pay before or after the repair?

Since every kind of repair we perform is different, payment is due upon receipt.

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or CALL 1.844.UNWIRED

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